Terms and refunds Booking and
refunds.

Booking your place

Paying for a course secures your place in your chosen weekly group. Groups are limited to 6 students.

Cancelling

  • 30 days or more before your start date: full refund minus a 25% cancellation fee.
  • Less than 30 days before: no refund, but you can move once to a future course date, subject to availability.
  • Once the course has started: fees are non-refundable.
  • If you booked online, you can cancel within 14 days of booking for a full refund, as long as the course hasn’t started.
  • To cancel, email l.b.academy@hotmail.com or WhatsApp 07526 296769. Your cancellation date is the day we receive your message.

If we change or cancel a course

We’ll offer you the next available date, or a full refund if that doesn’t work for you.

Missed days

Missed days aren’t refunded. We’ll help you catch up where we can.

Your kit

Your kit is yours once issued. If you cancel and are due a refund after receiving it, it must be returned unused, or its cost will be deducted.

Your certificate

Your certificate is awarded once you pass the required assessments.

PayPal Pay in 3 and Klarna

Your repayment agreement is with PayPal or Klarna.

Refunds

Refunds go back to your original payment method within 14 days.

Shop

Unused items in their original packaging can be returned within 14 days for a refund. Faulty items will be replaced or refunded. Pre-orders can be cancelled for a full refund before collection.

Leicester Barbering Academy Limited, company no. 14678885, 53-55 Belgrave Gate, Leicester LE1 3HR. Questions: 0116 482 3555 or l.b.academy@hotmail.com. How we use your personal data is explained in our privacy policy. These terms don’t affect your statutory rights. Last updated 13 October 2026.