Terms and refunds Booking and
refunds.

These terms are between you and Leicester Barbering Academy Limited (company number 14678885, registered in England and Wales), 53-55 Belgrave Gate, Leicester LE1 3HR. They apply when you book a course or buy from our shop. Please read them before you pay. By completing your booking you confirm you have read and agree to them.

Booking your place

Paying for a course, online or at the academy, is your commitment to enrol and secures your place on that course and weekly group. Places are limited to 6 students per group and are confirmed once payment is complete.

Your 14-day cooling-off period

If you book online or by phone, the law gives you 14 days from the day you book to change your mind. Cancel within those 14 days and we will refund you in full, as long as the course has not started. If you ask to start the course within those 14 days, we will deduct the cost of any days you have attended.

Cancelling before the course starts

At least 30 days before your start date: we will refund your payment minus a 25% cancellation fee. This covers the costs we have already taken on for your place, including administration, payment processing fees, registration and holding your place in a small group of 6.

Less than 30 days before your start date: we cannot offer a refund. You can move to a future course date once, subject to availability.

To cancel, email l.b.academy@hotmail.com or WhatsApp 07526 296769. Your cancellation date is the day we receive your message.

Leaving after the course has started

If you choose to leave once the course has begun, you must give written notice to the Academy Director, signed and dated, with your last day of attendance. Course fees are non-refundable once the course has started.

Missed days

Missed days are not refunded. Where we can, we will help you catch up, but this depends on space in other groups and cannot be guaranteed.

If we have to cancel or move a course

If we cancel a course or change its start date, you can choose a full refund or a place on another date at no extra cost.

How refunds are paid

Refunds go back to the card or PayPal account you paid with, within 14 days of us agreeing the refund. If you paid with PayPal Pay in 3 or Klarna, they adjust your remaining repayments.

Paying in instalments

If you pay with PayPal Pay in 3 or Klarna, your agreement for the repayments is with PayPal or Klarna and their terms apply. Your place is secured as soon as the order is approved.

Your kit

The 10-week course includes a full professional barbering kit, issued at the start of the course. Once issued, the kit is yours. If you cancel after receiving it, it must be returned unused and in its original packaging, or its cost will be deducted from any refund.

Shop orders

You can return unused items in their original packaging within 14 days of delivery for a refund of the item price. Return postage is paid by you unless the item is faulty. If an item arrives faulty or damaged, contact us and we will replace or refund it.

Questions

Call 0116 482 3555, WhatsApp 07526 296769 or email l.b.academy@hotmail.com. Leicester Barbering Academy, 53-55 Belgrave Gate, Leicester LE1 3HR.

How we use your personal data is explained in our privacy policy. These terms do not affect your statutory rights.

Last updated 7 October 2026.